Our Staff: Friendly and Experienced
The Lezaola Thompson Insurance staff is full of people with years of experience in the insurance industry. Each and every one of them love what they do and want to make the process as simple and welcoming as possible. This staff is a group of absolute professionals. If you would like to know more about what we do, click here.
Kenneth Thompson is the owner of Thompson Insurance Group and has been serving as agency principal of Lezaola Thompson Insurance for 13 years. With over 22 years of experience working as an insurance professional, Ken has established two locations in key Rhode Island markets, including the recently purchased Soucy Insurance Agency in Woonsocket, RI. Ken attended Assumption College where he earned a Bachelor’s degree in Marketing and currently lives in Dighton, MA with his family. He sits on the board of Independent Agents in Rhode Island (IIARI) where he serves on the government affairs committee. He has also been on the board of the Providence Boys and Girls Club for the last 3 years.
For the past 5 years, Charity Ancone has served as a customer service representative for Lezaola Thompson Insurance. Charity has over 20 years of experience working in the insurance industry and specializes in personal lines insurance coverage. Her experience allows her to provide a high level of care and customer service that clients have come to expect. She lives in Warwick, RI with her husband and daughter.
Senior Account Manager
Michael Beaulieu has served as Senior Account Executive for Soucy Insurance Agency for over 10 years. He is an expert in managing insurance services for the restaurant, construction, garage, and manufacturing industries. Michael is a Construction Risk Insurance Specialist (CRIS) and a Certified Professional Insurance Agent (CPIA). In his spare time, he enjoys hosting fundraisers for families in need and for local veterans. Michael lives in Burrillville, RI with his fiancé Jolene and his two children, Olivia and Mikey.
Delmar Condinho is an insurance agent and a commercial producer at Lezaola Thompson Insurance. He has over 13 years of management experience and specializes in all types of insurance lines. He attended Norwich University where he earned his Bachelor’s degree in Management and Administration as well as a Master’s in Public Administration.
Chelsea Errington has five years of experience in customer service, which has translated into her success in claims. She has been in her current position at Lezaola Thompson Insurance for one year and has acquired great resources to assist her clients. She currently lives in Seekonk, MA, with her boyfriend and dog, Moose. In her free time, she enjoys hiking and exploring the outdoors.
Jennifer Felicio has worked at Soucy Insurance Agency for 18 years. She is currently an insurance agent and has an extensive knowledge and background in customer service. Jennifer is a Certified Professional Insurance Agent (CPIA). In her free time, she enjoys spending time with her family and completing arts and crafts projects.
Skylar Florio is our newest customer service representative for Lezaola Thompson Insurance. She has 4 years and continuing experience working in customer service. She is working towards an associate’s degree and holds a Property and Casualty License. She is eager to learn and prosper in the Insurance Business. Skylar lives in West Warwick, RI and enjoys spending time with her cat, Tigger.
Sandra Grossguth has been the Commercial Lines Account Manager at Lezaola Thompson for 2 years. With her 26 years of experience, Sandra is an expert in managing insurance services for the automotive, restaurant, manufacturing, and retail industries. She has an Associate’s degree in business and holds a Property and Casualty license as well as a Life and Health license. Sandra lives in West Warwick, RI and enjoys spending time with her daughter, Skylar.
Commercial Account Manager
Sandy recently re–joined Soucy Agency as a Commercial Account Manager. She was our receptionist for 14 years before relocating to Florida then Connecticut. She has always been in the customer service field which is her passion. She lives in Chepachet with her husband David.
Autumn Lee Howe is a commercial lines account representative for Lezaola Thompson Insurance. Autumn has been in the insurance industry for 35 years, beginning as a customer service representative and advancing to a commercial insurance agent. She is a Certified Insurance Counselor (CIC) and a Certified Insurance Service Representative (CISR). She lives in Douglas, MA with her dog, Lenny.
Commercial Account Manager
Sarah Hoyle has been on the Soucy Insurance Agency team for 6 years. Her years of customer service experience have served her well in her position as commercial insurance agent. Sarah was born and raised in Woonsocket, RI and now lives in Burrillville with her partner, Leo.
Kris Onsrud merged with the Soucy Agency in March 2020 after Mercier & Kosinski Insurance joined the Thompson Insurance group. She has been in the insurance industry since 1999 and has been an account manager since 2000. Prior to insurance, Kris worked in restaurants and has a Bachelor Degree in Hospitality Management as well as her P & C License in insurance and the ACSR designation. In her free time she enjoys spending time with her husband Mike, family and friends, painting and sewing. She is a very active volunteer with the Scituate Lions and a member of the Vasa Order of America which promotes her Scandinavian heritage.
Commercial Account Manager
John A. Pisaruk has been the Commercial Account Manager at Soucy Insurance Agency for the past 7 years. John utilizes his 35 years of commercial account management expertise to provide insurance solutions and great customer service to his clients. He has a Bachelor’s degree in Finance and lives in Warwick, RI where he likes to attend local golf tournaments.
Janet joined the team in October 2021. She has over 20 years in the administration field. She has a BS in Education. She loves her newest role because she has one on one interactions with customers. In her spare time, she enjoys reading, cooking, shopping, and cleaning. She lives in North Providence with her husband Tony and beloved cat, Bella.
Debbie Zinck has 44 years of experience working in the insurance industry and has been with Soucy Insurance Agency for 36 years. She began in customer service, then progressed to an agent, and now serves as agency manager. Debbie is an Accredited Adviser in Insurance (AAI) and a Certified Professional Insurance Agent (CPIA). She resides in Upton, MA and enjoys spending time with her grandkids.